Privacy Policy
Effective Date: 01/04/2024
Omaya Cleaning Ltd
Address: 75A Thornbridge Avenue, Birmingham, B42 2PW
Email: omayaservices@gmail.com
Phone: 07466 534486
At Omaya Cleaning Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
• Your name, email address, phone number, and business name when you contact us
• Any information you provide through forms on our website
• Website usage data via cookies and analytics tools
2. How We Use Your Information
We use your information to:
• Respond to your inquiries
• Provide and manage our cleaning services
• Send updates, quotes, or invoices if applicable
• Improve our website and customer experience
3. Legal Basis for Processing
We process your data based on:
• Your consent when you submit forms
• The need to perform a contract (e.g., service agreements)
• Legitimate business interests (e.g., customer service improvement)
4. Cookies and Analytics
Our website uses cookies and analytics (e.g., Google Analytics) to understand user behavior and improve site performance. You can manage cookie settings in your browser.
5. Data Sharing
We do not sell or rent your personal data. We may share data only with:
• Service providers acting on our behalf (e.g., payment processors or IT support)
• Authorities, if legally required
6. Data Storage and Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Data is stored securely in line with UK GDPR requirements.
7. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• File a complaint with the ICO (Information Commissioner’s Office)
8. Contact Us
For any questions or to exercise your rights, please contact:
Email: omayaservices@gmail.com
Phone: 07466 534486